TP Link Connected Without Internet- Troubleshooting
It’s common to face connectivity issues with technical devices and you are not alone; many users face it on a daily basis. To help you resolve all the issues we are here for your rescue. So without further ado let’s see the solutions to the common issue of “TP-Link Connected Without Internet”.
Check Wired Connections
Consider checking that all the wires are securely connected and aren’t loose. This includes checking the Ethernet cable that is connecting your modem and the router and then checking the power adapter that is connected to a power board.
Restart Your Devices
Sometimes even a basic restart can solve many complex issues. So you also try detaching the router and the modem, wait for 30 seconds or a minute and then plug them back. This might help you resolve the connectivity issue.
Verify Modem Status
There are chances that the issue isn’t with the router but with the modem. So for resolving the modem issues, contact your ISP (Internet Service Provider).
Check Router Settings
For checking the settings of the router open a web browser on your connected device and fill up 192.168.0.1 in the address bar. Press “Enter”. This will take you to the TP Link’s login page. Now enter the updated login details, in case you didn’t change the default credentials then use admin for both SSID and password. On the entered page check the WAN settings and make sure it’s set to receive an IP address from your ISP.
Update Firmware
Pending firmware updates not only slows down the performance of the router but can lead to many troubles including security. So look out for any pending updates and if found, update and install them immediately. You will now see there are no connectivity issues and moreover, the device is running much smoother than before.
Factory Reset
The second last option to resolve the “TP-link connected without internet” issue is to perform a factory reset. Remember this step will rub down all your customized settings and will bring back the router to its original settings. Perform the below-mentioned method for the same:
Look for the reset button on the router and now with the help of a paperclip press and hold the reset button till the LED light present on it fades away completely. It usually takes 10 to 15 seconds. Now release the button and start the setup all over again.
Contact TP-Link Customer Service
If none of the above-mentioned solutions solve the connectivity issues then the last resort is to contact TP Link customer service. Here are the different methods through which you can contact them.
- Phone Support:- They have provided a list of telephonic numbers for different regions on their official website. So as per your geographical location, you can easily contact them for help.
- Email Support:- In case you prefer written communication and aren’t comfortable talking then choose email support. Write your exact issues with proper details of your TP-link model number and you can also attach screenshots for better understanding.
- Live Chat:- When you need immediate assistance then the live chat option will be your savior. Just visit the official TP-Link website and start the live chat with the support representative.
- Website Support:- TP Link maintains a proper website where they provide articles on every single product sold by them which also includes the troubleshooting guide. Consider reading those articles to resolve the connectivity issues. You can easily find multiple video tutorials, FAQs (Frequently Asked Questions) and other resources that can further help you.
- Social Media:- Social Media is the most used platform, and TP-Link maintains its presence on every single social media platform ranging from Facebook, twitter, Instagram and much more. So you can also directly message them on their official social media handles and their representatives will solve your issues.
- Community Forums:- TP-Link also maintains community forums where you can post different questions and get answers from other users and TP-Link staff. You can also help others with the issues.
Quick Tip: Before you contact TP-Link support, make sure you have your device’s model number and a clear description of the problem ready as it will speed up the whole process.